Client: Dr. Brown from West Virginia 2012
I was contacted by VO Financial back in the winter and after speaking to a consultant for the company I was transferred to Rachel Carlson one of their Senior Specialists. I was very, very leery to trust Rachel due to the fact that I had paid so many other companies that had promised me different things. I couldn't see at first how this company was going to be any different? After speaking and really listening to Rachel she made me feel confident and trusting to work with VO Financial. I have had many downsides with the timeshare which caused downsides in my personal life. As a retired dentist, I've worked hard over many years for money that I feel the timeshare developer has stolen from me with their lies.
Rachel really helped me understand the big picture! During the time I was given my resolution and provided a contract I was still nervous. So I let Rachel know that I'd like my lawyer to review it before I signed anything. Unlike the timeshare developer, she didn't battle me and agreed to allow me to do so.
After my lawyer reviewed the contract I got back with Rachel with the sad news of my lawyer advising me not to work with VO. When Rachel educated me on the lack of timeshare knowledge lawyers actually have I then gave it another thought. She read the contract with me again, and in doing so, everything that she stated to me prior was all right there in writing.
She stayed in such good contact with me and I knew without a doubt I could trust her. So I actually went against my lawyer's advice and signed on with VO. Since then I have paid my monies in full with VO and have now been completely released from the timeshare as guaranteed.
I went into this with blind faith. All I can say is their process is a long one but if you listen it works. Rachel held my hand every step of the way. When I called she either answered or ALWAYS called back. Any time I emailed her, it wasn't more than a day or so before I had a response. She always assured me as we waited for this to be completed. Despite what others may say, hear, or read, VO must be doing something right because it works!! I would personally like to thank VO Financial and the owners Adam and Ashley Lacerda, whom Rachel has spoken VERY highly of with all the negativity against you guys right now.
Mostly- I'd like to thank Rachel Carlson for saving me from this financial burden of more than $30,000 of debt.
I could not have done this without Rachel and VO Financial
Client: Ms. Osika from California 2011
In addition to that transaction, we have also shed all of those unwanted points and services down to a more manageable ownership, saving us over $100,000 of debt! Now we can relax, live within our budget, and enjoy life. Wyndham's mandatory update sessions and lies made this hard for us to do.
Jim and I are both retired and on fixed incomes. Everything VOFC said they would do, they did. The process may have been slow at times but we were kept in the loop at all times. We wish we had known about them earlier."
Client: Mr. and Mrs. Segner from Wisconsin 2010
I am a plastics guy. I am not a salesman or a timeshare guy. I am quite convinced that I would not even able to make a reservation at the Wyndham resorts without my wife's direction.
I have to give Wyndham's salespeople some credit. They are very good at what they do. Their job is to convince you that if you just spend another $15,000 you will be money ahead. I remember sitting through one of their owners updates and feeling like "is this never going to end ". I can still recall the sales guys pitch. " If you expand your ownership and move it to Daytona Beach - you will never pay another maintenance fee because the points would "rent themselves" because of the Daytona 500 and Spring Break, etc "....Never quite worked out!
Not only had my wife and I been scammed by Wyndham, but on no less than three other occasions, we were called by people in the Timeshare industry who were going to help us with our Wyndham problem. A couple of thousand dollars later and nothing. So by the time VO Financial called, I was about as cynical as one person can get.
VOF was able to help with our Wyndham problem by replacing the Daytona Beach property we owned and replace it with smaller properties in California. When all was said and done, VOF helped us to eliminate $70,000.00 of debt and five months of missed monthly mortgage payments and maintenance fees. Absolutely everything that VOF said they would do, they did. I would highly recommend their services to everyone."
Client: Mr. and Mrs. Jackson from Maryland 2012
Client: Mr. and Mrs. McRostie from Colorado 2012
Adding insult to injury, we also lost money and trust of groups who promised to help sell or rent our timeshare, to no avail. Having been burned several times, we were reticent to try one more time when we came into contact with VO Financial. You have been an answer to our prayers! Using your website to tell-it-like-it-is in exposing timeshare fraud helped convince us of your integrity.
How thankful we are to you, VO Financial, for your integrity, gentle spirit and mission focus of guiding us to see light at the end of the tunnel and find resolution in our desperation. You have stuck with us every step of the journey. Your assurance to us that the process would be done correctly will not be forgotten. We are grateful and relieved at the outcome. We cannot express adequately our appreciation of the quality of your Cape Cod and VO Financial personnel."
A personal word to the President and CEO of VO Financial:
"We wish to take this opportunity to express our sincere thanks for the contact and help that Jake Laurie has been to us since late January this year. He has been consistent and reassuring in our phone conversations and guidance in the process of disengaging with our developer. Thank you, too, for being a firm that has shown integrity in exposing the deception in the timeshare vacation business on your website. And we are so grateful to have been offered a legal way out of debt. Jake has been a great consultant for us as he has walked us through the whole process and we now have in hand a letter from our developer confirming that our contract number has been cancelled and their collections activity has stopped.
We consider our contact with VO Financial to have been a God-send. Our best wishes for your continued aid to many hurting, well-intended people.
Thank You again"